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Privacy & Cookie Policy – Les Plaisirs

This Privacy Policy governs the processing of your personal data by the data controller: Les Plaisirs BV (company number 1010.623.501), with registered office in Belgium, 1785 Merchtem, De Keersmaekerlaan 17 (hereinafter: “Les Plaisirs”).

Please read this Privacy Policy carefully. It contains essential information about how your personal data is processed and which cookies are used. By submitting your personal data through the website or by providing data via the email addresses published on the website, you acknowledge that you have read this Privacy Policy and explicitly agree to its contents, including the processing itself.

Article 1: General Provisions

1.1. Les Plaisirs complies with the Belgian Act of 8 December 1992 on the protection of privacy regarding the processing of personal data, as amended by the Act of 11 December 1998, as well as the anti-spam provisions of Book XII of the Code of Economic Law concerning the “law of the electronic economy.”

1.2. Through this Privacy Policy, Les Plaisirs also aligns itself with the European Regulation 2016/679 of 27 April 2016 concerning the protection of natural persons with regard to the processing of personal data (GDPR).

1.3. A declaration concerning the processing of your personal data has been filed with the Commission for the Protection of Privacy.

Article 2: Personal Data

2.1. Personal data you provide to us:

Category 1 (without registration): your IP address, browsing behaviour, and search terms;

Category 2: your profile name, password, email address, and login details;

Category 3: upon registration or subscribing to our newsletter: your email address;

Category 4: via cookies: gift voucher codes and the pharmacy indicated as participant;

Category 5: your address details when placing an order;

2.2. Methods of data collection:

Les Plaisirs may collect your personal data in various ways:

  1. Through the use of cookies
  2. During your registration and use of the Website.

2.3. Cookies:

The Website also uses cookies that collect certain personal data. See Article 9 for details.

Article 3: Purposes of Processing

3.1. General purposes:

Les Plaisirs will use the personal data collected from you only for the following purposes:

Category 1: improving and maintaining the Website and including personal data in anonymous statistics that cannot identify individuals or companies. Legal basis: the legitimate interest of Les Plaisirs in improving its Website and services.

Category 2: managing your account on the Website for use of the forum; legal basis: performance of a contract requested by you. If you opt in, data may also be used for sending direct marketing; legal basis: your explicit prior consent.

Category 3: sending you direct marketing, newsletters, promotions, and special offers; legal basis: your explicit prior consent.

Category 4: delivering and invoicing the products ordered by you; legal basis: performance of a service requested by you.

Category 5: providing appropriate information regarding the use of certain medication based on potential conditions you may disclose; legal basis: your explicit prior consent.

You are not obliged to provide personal data, but you understand that certain services cannot be provided if you refuse processing.

3.2. Direct marketing:

Personal data may also be used for direct marketing if you have given prior explicit consent (“opt-in”).

If you are already included in our mailing list, Les Plaisirs may use your data to send marketing materials about its products and services. Your data may also be used to update internal records.

You may withdraw your consent at any time.

3.3. Transfer to third parties:

In the event of a full or partial reorganisation, restructuring, transfer, or cessation of the activities of Les Plaisirs, or in the event of bankruptcy, your data may be transferred to new entities or third parties.

Les Plaisirs will make reasonable efforts to inform you.

3.4. Legal obligations:

Les Plaisirs may be required to disclose your data to comply with legal obligations.

Article 4: Duration of Processing

Personal data is stored for as long as necessary for the purposes of processing.

Article 5: (Your Rights)

You have the right to access, correct, delete, restrict, or object to processing, and the right to data portability and to withdraw consent.  

You may contact info@lesplaisirs.net to exercise your rights.

Article 6: (Security)

Les Plaisirs implements technical and organisational measures to protect personal data.

Article 7: (Employee Access)

Employees may access your data where necessary; contractual protections apply.

Article 8: (Declaration)

A declaration has been filed with the Commission for the Protection of Privacy.

Article 9: (Cookies)

9.1. Cookies are small files placed on your device.

9.2. Cookies allow us to improve user experience and comply with EU consent laws.

9.3. Types of cookies include functional and other cookies; third-party cookies (Google, Facebook) follow their own statements.

9.4. You may refuse cookies via browser settings.  

More information: http://www.allaboutcookies.org/  

Online behaviour advertising info: http://www.youronlinechoices.eu/